Big hype, little substance

While the hotel might seem inviting, my experience was tainted by cleanliness issues and unpleasant odors in the room. The front desk staff were friendly, but their service was hindered by confusion and lack of follow-through. Overall, it left much to be desired for the price. Look elsewhere for a more reliable stay.

Proximity to STL airport, ample parking space, availability of modern amenities

Cleanliness in the hallways and public areas is a must if they want guests to return. The maintenance of facilities really needs attention!!!

I had a lovely stay! The pool and the cozy lounge were perfect for unwinding after a long day, and I really appreciated how clean the room was. Just a small thing, the Wi-Fi dropped once, but it didn't ruin my good time! 😊

Surprised by the hospitality

The beds felt like clouds, and the staff went out of their way to ensure our comfort. The warm welcome we received felt like a hug after a long journey.

However, the bathroom needed better cleaning. dust and hair from previous guests were evident, which left me uneasy during our stay.

The hotel was clean and reasonably up to date. I enjoyed the hot breakfast options, which were quite good, and the staff were friendly and helpful. However, there were issues with the bathroom door not closing properly, which was inconvenient with a toddler around. Overall, it was a decent stay for a family visit.

Couldn't recommend more for a fleeting stay

Comfortable room, convenient amenities, including free parking and Wi-Fi, made my brief visit enjoyable. the staff at the 24-hour reception were friendly and helpful with my inquiries.

Everything was first-rate.

This place suits me perfectly with great wi-fi, free parking, and 24-hour reception. The staff once helped me with currency exchange recommendations, which I still remember. I'm coming back for a weekend!

The hotel had a lovely, cheerful atmosphere with well-maintained decor. I appreciated the easy access to elevators and bright lighting, which made navigating the premises comfortable for me as a senior traveler.

Improved cleanliness in common areas is necessary.

Good wi-fi and free parking. Room had an unpleasant odor.

I had a good time here, enjoying the clean, comfortable bed and amenities like a microwave and fridge. The breakfast was nice, but the staff should chill on the limits.

The hotel staff was completely unhelpful during our stay. We were promised a specific room type but were given an incorrect room, forcing my family to sleep uncomfortably. The carpet was in disrepair, with tacks visible, and there were signs of water damage that went unaddressed.

I enjoyed my stay. The staff provided excellent service and were always helpful. My room, the Beautiful Room Two Queen Beds, was clean and comfortable. Parking was convenient, and I had no issues with noise. Great spot for families! 😊

amazing staff makes your stay special with free parking and comfort

memorable experience with helpful staff

mixed feelings about the stay

The staff were friendly, which made check-in smooth. The room had a comfortable setup, but the bathroom lacked proper maintenance. I appreciated the location's convenience, as parking was easy, and it was close to major roads. It's a suitable spot for couples looking for a quick getaway.

Upon arrival, the building's exterior was not inviting.